Frequently asked questions

Sign in to the Camel Club digital platform with National Nafath, open Festival Operations, choose the appropriate competition, and complete the required camel details.

The owner must be registered in the Camel Club registry, and the camel must qualify under approved contest categories, with veterinary checks and official documents completed.

Results are published on the digital platform and Camel Club website once approved. You can view them from the camel registry or visitors section; some categories do not require sign-in.

Yes. Submit an electronic appeal within the period set in the festival regulations, with supporting documents. Appeals are reviewed by a specialised committee.

Approved electronic payment channels are available on the platform, including bank cards and digital wallets approved in the Kingdom.

Book tickets via the visitors section on the platform or the official website, with daily and family ticket options.

Anyone can use the Contact Us form on the platform, call the unified number 920000000, or visit the beneficiary service centre at the club headquarters.

Sammha is a sister platform within the Camel Club ecosystem for acquiring slogan names. This unified platform presents a single beneficiary pathway (camel & slogan naming) for the Phase 1 live demo — without claiming direct operational integration with Sammha.